Wednesday, 2009-05-13

../irclogs/#mantishelp.2009-05-13.log
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rtylerAn internal server error occurred. Please try again later.03:16
rtylerI can't see any errors in the apache logs03:16
rtylerand I also turned on php_value display_errors 1 in my .htaccess03:16
rtyleris Mantis catching exceptions I don't know about?03:16
nuclear_eclipseMantis has its own error handler; see core/error_api.php03:16
nuclear_eclipsefatal PHP errors will "break" the custom error handler; you can disable it at the top of the top03:17
rtylerset how? the documentation in the file doesn't say what you can disable03:23
nuclear_eclipsejust comment out the call to set_error_handler03:24
rtylerstill get the same respons as above03:25
rtylernothing in the logs :/03:25
nuclear_eclipsedo you have xdebug or zend debugger installed?03:25
rtylernope03:26
nuclear_eclipsethen I don't have any clue why it's doing that :P03:27
nuclear_eclipseusing fgci, or mod_php?03:27
nuclear_eclipseand are you using a php optimizer?03:28
rtylermod_php, and no I don't think so03:35
rtyler(shared hosting)03:35
nuclear_eclipsehmm03:36
nuclear_eclipseI'd open a support ticket with your host, maybe they can help you debug the error03:37
rtylerit's run by a friend of mine :P03:39
nuclear_eclipseso open a support ticket with your friend :P03:40
giallupaulr, had fun with the centos friends? ;)08:23
[KK]Kirillgiallu: hi08:45
_insect_hiho @all10:46
_insect_I can't figure out the right config of email notification.10:49
_insect_I am struggling with the email notification, if the issue is assigne to somenone10:50
_insect_I receive email for the assigned user only on new issues10:51
_insect_and not if the user is assigned afterwards or change10:51
_insect_using v1.1.710:52
_insect_with mail()10:52
mantisbotNew bug: Bug 10485 - aysha - open - new11:07
mantisbotNew bug: i can see the given error when i open my matis url ,it occured on login, even once i get logged in - http://www.mantisbt.org/bugs/view.php?id=1048511:07
mantisbotNew bug: Bug 10486 - melisik - open - new12:33
mantisbotNew bug: Display of assigned to user name in view all bugs page - http://www.mantisbt.org/bugs/view.php?id=1048612:33
leetcode_52855hi, i try to integrate mantis with svn from http://leetcode.net/blog/2009/01/integrating-git-svn-with-mantisbt/12:49
leetcode_52855i have problem with installing plugin12:49
leetcode_52855I can't see Repositories link in mantis, is there some help how to install plugins?12:51
nuclear_eclipseleetcode_52855: first, make sure you have the latest development release of 1.2.x, then go to Manage -> Manage Plugins and click [Install] next to the plugins you want to enable12:52
nuclear_eclipseI gotta go to a meeting; I'll be back in ~1 hour12:53
leetcode_52855can i use mantis 1.7?12:54
nuclear_eclipseno12:54
nuclear_eclipseI assume you mean 1.1.7?12:54
leetcode_52855yes12:54
leetcode_52855there is problem probably12:55
nuclear_eclipseyou need a development release of 1.2.012:55
leetcode_52855allright i will try and then let you know.12:55
leetcode_52855thank you.12:55
nuclear_eclipseyou're welcome12:55
[KK]Kirillnuclear_eclipse: hi12:56
[KK]KirillJohn, I need you12:56
nuclear_eclipse[KK]Kirill: wait an hour, gotta go to a meeting12:56
[KK]Kirillgo to privat?12:56
[KK]Kirillok12:56
leetcode_52855with this version it goes13:17
leetcode_52855just 2 errors: APPLICATION WARNING #2400: Event "EVENT_ACCOUNT_PREF_UPDATE_FORM" has not yet been declared.  APPLICATION WARNING #2400: Event "EVENT_ACCOUNT_PREF_UPDATE" has not yet been declared.13:17
dhx_mlol @ "can i use mantis 1.7?"... "no"13:30
leetcode_52855can you answer to my question or you can just laugh?13:35
dhx_muse http://git.mantisbt.org/?p=mantisbt.git;a=snapshot;h=e21a1dfa72d0b642915c43f436816c46960e31dd;sf=tgz13:51
dhx_mhttp://git.mantisforge.org/w/source-integration.git?a=snapshot;h=2432968ad1d6c9ae14539492a95ef60e1dcbb5fa;sf=tgz13:52
dhx_mand13:52
dhx_mhttp://git.mantisforge.org/w/meta.git?a=snapshot;h=0b9760e77133d7daf83bda485d6f28b7ec0f05e0;sf=tgz13:52
dhx_mall of those are the latest development snapshots of mantis, sourceintegration and meta13:52
dhx_munpack the last two plugins to the plugins folder within mantis13:53
dhx_mthen login to mantis as an admin and go to 'manage -> manage plugins'13:53
dhx_mand install meta as well as the source integration plugins you want to use13:54
leetcode_52855allright everything works fine now without errors. thank you dhx_m14:02
dhx_mnp, must have just been a case of using the wrong versions together :)14:03
leetcode_52855i hav good source-integration and meta but maybe older mantis snapshot14:03
leetcode_52855when developer commit resolved bug he must write to the description fixed issue: #000001. mantis then automatically give that bug as resolved?14:07
dhx_mno need for the zeros14:09
dhx_mand you can change the trigger via a regex14:09
dhx_myou need to configure the plugin to your liking14:09
dhx_mit won't resolve by default AFAIK14:09
dhx_mlinking and resolving are different things too14:09
leetcode_52855what is linking?14:10
dhx_mwhere you assign a commit to one or more bugs14:13
dhx_mwhen you open the bug, it'll show all the commits linked to it14:13
leetcode_52855in my company we assign some bug to developer, developer can give to bug comment, or he can fix bug (commit and then sign as resolved) when bug isn't resolved tester can reopen that bug. is it right, no?14:13
dhx_mdepends on what you choose to do with your software development14:19
dhx_mmantis doesn't force that on you14:19
dhx_mbut it can certainly do what you described14:19
leetcode_52855allright, sorry but I have to go. thank you once again.14:20
nuclear_eclipseugh, that meeting drug on for forever it seems...14:24
dhx_mfun times :)14:27
nuclear_eclipsehttp://xkcd.com/583/14:28
dhx_mhaha yeah I saw that one :014:28
dhx_m:)14:28
slestakhey guys.  I am looking for a good place in my mantis ticket to place research notes that by default (or by config sertting) does not create a notification15:03
nuclear_eclipseslestak: either use wiki integration, or create a plugin that does that sort of thing :P15:04
slestakI have wiki integration, not a problem.15:04
slestakjust wondering if it was possible of advisable to make Additional Information in the header a non-notify field.15:05
slestakthe wiki s good though, then my research is indexed15:05
slestakjust a note, i was going to update the mantis wiki, the mediawiki integration also works for dekiwiki (since it is a fork)15:06
nuclear_eclipseslestak: like I said, you could make a plugin that stored a separate field without notifying, but it's not possible to not notify for specific core fields15:10
laotseugi15:40
laotseuhi15:41
nuclear_eclipsehowdy15:41
laotseui've a small notification problem : i've got 4 status "in developpement" (assigned, on hold, awaiting client, in progress  - from 10->30) and 5 statuses "done" (developped, approved, on prod, cancelled, closed - from 40->90) if i change the status from everything "in developpement" to "developped" it sends me a mail, which is great, but if i choose for example "on prod" directly no mail is sent15:45
nuclear_eclipsewhat version of mantis are you using?15:46
laotseu1.1.615:46
nuclear_eclipsehmm, standard canned answer: upgrade to 1.1.7 and re-test :P15:48
laotseu:)15:49
nuclear_eclipseotherwise, I'm not sure off-hand; could you somehow attempt to debug what it's doing that makes it decide not to notify?15:50
laotseunuclear_eclipse: i don't know ... the resolution is updated correcty (set as fixed)16:07
laotseuin fact, it'll be perfect if each time the resolution status is changed an email were sent16:08
nuclear_eclipsehowdy giallu17:38
gialluhi John17:41
paulrlo17:47
paulrgiallu: when it next breaks17:47
paulr<< :)17:47
paulrgiallu: you saw I asked?17:47
paulrnuclear_eclipse: lo17:47
nuclear_eclipsehi paulr17:48
paulrseen daryn?17:48
nuclear_eclipsenope, only dhx_m17:48
paulryou dont use date custom fields do you?17:48
nuclear_eclipseI've used them for testing the fixes I committed on Monday, but other than that, no17:48
paulrstill got that db?17:49
nuclear_eclipseI did notice that date fields in 1.1.x looked really nice, with dropdowns for each portion of the date, while 1.2.x just gives you a generic text field...17:49
paulrhuh17:49
paulr1.2 gives you drop downs...17:49
nuclear_eclipsemaybe it's vice versa :P17:50
paulranyway17:50
paulrif you still have db17:50
paulrcan you do a select * from custom_field_string_table or whatever it is17:50
paulrand show me what db stores17:50
nuclear_eclipsegimme a sec to load some data into the fields17:50
nuclear_eclipsefor the two bugs I set a date for: 1176350400 and 137334240017:52
nuclear_eclipsethat's in 1.2.x, you want me to check on 1.1.x?17:53
paulryes pls17:53
paulras erm17:53
paulrdaryn said we stored date as a string17:53
nuclear_eclipsehmm, 1.1.x is a nice set of dropdowns too17:54
nuclear_eclipsemaybe I was confusing some custom fields17:54
nuclear_eclipse124149600017:55
nuclear_eclipseso both 1.2.x and 1.1.x seem to store custom date fields as integers17:55
* paulr wonders what daryn is talking about18:00
paulr:P18:00
giallupaulr, yeah, had a look at the backlog19:34
gialluin case you're asked again19:34
gialluwe're running a stock centos 5.3, all official packages apart for kernel.19:35
paulrgiallu: i've wget'd debug symbols, installed gdb/strace via yum19:49
paulrand now waiting19:49
paulrfor it to happen again :)19:49
paulrI still think the model is somewhat flawed in that 5.0 is now *old*19:50
paulralthough to be fair19:51
paulrmysql 5.4 looks like it will be an interesting release19:51
giallupaulr, I'm not going to show you how this is exactly the thing a lot companies pays for RHEL19:51
paulras from what I can tell19:51
paulrmysql 5.4 == 5.1+googlepatches19:51
paulrhttp://dev.mysql.com/tech-resources/articles/mysql-54.html19:52
paulrthe graphs look quite impressive at least19:52
paulrgiallu: dont get me wrong - I make a choice at work whether to run win2k3 or win2k8 on servers19:53
paulrand when to upgrade etc19:54
paulrthe only difference is that with windows, you basically get a release of the whole suite every 2 years19:54
paulror 3 years or whatever19:54
paulrwith linux apps, you seem to get releases for each individual app every few months19:54
giallupaulr, again. that's why you pay RH, to insulate yourself from that.19:55
paulrnod19:55
paulrthe downside/problem of this model ofc is19:55
paulras different OS's ship different versions19:56
paulri.e. ubuntu ship 5.0.77 or whatever, redhat 5.0.4519:56
paulrit gives the impression that redhat dont maintain their version19:56
gialluehehe19:57
gialluthe keyword here is "backport"19:57
gialluif one can't see the value in backporting, he better stick with ubuntu19:57
paulrbackport strikes me like the equivalent of a MS hotfix19:59
paulri'd rather run a servicepack then a hotfix ;)20:00
paulrif I get an email that says 'security bug in <5.0.67' of mysql for example20:00
paulri'd do mysql --version on my boxes20:00
paulrto see which ones would be affected20:00
paulrin the case of centos, alarm bills would ring20:01
paulr-> i'd need to confirm with centos that 5.0.45 included the 5.0.67 changes20:01
paulrthat does't strike me as value but more work :)20:02
giallupaulr, my last reply on the topic: there are 2 differences with hotfixes: 1. I (and you) don't know what't in a hotfix, it's closed source 2. RHEL _always_ includes the security related fixes plus a everything that fixes bugs without introducing API/ABI break.21:09
* paulr nod21:10
[KK]Kirillgiallu, paulr: hi21:14
paulrlo kirill21:19

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